Part-Time Digital Media Coordinator
Location: Hybrid working arrangements
Hours: 12–16 hours/week
Rate: Competitive, based on experience
Start Date: ASAP
Salary: £20.00 ph, 20 hours a month
Contract Type: Part-time, permanent
Deadline to Apply: 15 September 2025 by Midnight (UK Time)
Email for Applications: contact@blackstonecharity.co.uk
Role Overview
We’re seeking a creative, self-driven Digital Media Coordinator to elevate our online presence and help tell the powerful stories behind our campaigns. You’ll work closely with our Director and volunteer teams to craft compelling content, manage social channels, and support digital outreach for upcoming events in Saudi Arabia, Bangladesh, and beyond.
Organisation
Blackstone is a UK-registered charity dedicated to addressing poverty, education, improving access to healthcare, and supporting long-term community development. Operating in the UK and internationally, Blackstone works in partnership with local organisations and delivers zakat-compliant, values-led interventions rooted in dignity and sustainability.
This role sits within the Communications and Engagement Department, under the oversight of the CEO Dept, and contributes to cross-organisational strategic delivery through collaboration with the Executive Team. The department leads on public-facing communications, supporter engagement, campaign planning, volunteer mobilisation, brand management, and global partner content support, and volunteer engagement.
Purpose of the Role
The Communication & Engagement Officer supports the operational delivery of Blackstone’s communications, public engagement, and volunteering activity. This includes assisting with seasonal campaigns, producing content for cross-channel communications, and supporting the coordination of communications materials for internal and external use.
The postholder will work closely with the Communication & Engagement Manager to uphold brand consistency, maintain digital and print platforms, and provide practical support to both UK and international engagement efforts. From time to time, the Officer may be required to deputise for the Manager, contributing to departmental updates and coordinating campaign execution.
This is a role for a confident, adaptable, and organised individual who is committed to charity values and has a demonstrable interest in public engagement, responsible communications, and inclusive outreach.
Key Responsibilities
Strategic Communications and Public Engagement
- Support the delivery of the charity’s communications and engagement strategy, in alignment with campaign calendars, fundraising goals, and programme cycles.
- Contribute to the development of campaign messaging and outreach materials across key audiences including the public, donors, volunteers, and partners.
- Assist in the planning and delivery of seasonal campaigns (e.g. Ramadan, Zakat appeals, winter campaigns).
- Ensure communications outputs are accurate, timely, and aligned with brand and safeguarding requirements.
- Support updates to internal communications policies and content approval workflows.
Branding, Content, and Material Production
- Produce and adapt branded communications materials including brochures, flyers, toolkits, donor packs, and event resources.
- Support the creation of consistent social media, web, newsletter, and printed content.
- Assist in coordinating external suppliers, including designers, freelancers, and printers, ensuring timely delivery and quality standards.
- Ensure brand assets and templates are maintained and used appropriately across teams and partners.
Volunteer Engagement and Community Building
- Support the development and distribution of volunteer-facing communications across onboarding, training, recognition, and retention.
- Maintain content for volunteer guides, briefings, and feedback tools.
- Assist with the coordination of community engagement activities and events.
- Help to track volunteer engagement data and gather insights on supporter experience.
Global Partner Support
- Assist in coordinating content and material requests from overseas delivery partners.
- Prepare digital and physical content packages for field campaigns and public events.
- Ensure all materials provided to global partners follow Blackstone’s branding and content guidance.
- Support the management of multilingual content and translation coordination where required.
Digital and Platform Oversight
- Maintain updates to the Blackstone website and social media platforms under the direction of the Manager.
- Draft and schedule posts, newsletters, and digital updates using appropriate tools (e.g. Mailchimp, Canva, WordPress).
- Monitor content performance using analytics dashboards and contribute to regular reporting.
- Ensure all communications platforms are updated with relevant and timely content.
Strategy, Governance, and Internal Collaboration
- Contribute to monthly reports and internal updates regarding campaign performance, engagement data, and supporter feedback.
- Represent the department at internal meetings and events when required.
- Support the delivery of crisis communications, data protection practices, and reputational risk procedures under supervision.
- Deputise for the Manager when necessary and appropriate.
Person Specification
Experience and Knowledge (Essential)
- At least 2 years’ experience in a communications, marketing, or public engagement role in the charity, public, or not-for-profit sector.
- Strong understanding of public campaigns and audience-centred messaging.
- Experience producing or supporting digital and print communications.
- Familiarity with safeguarding and data protection in a public communications context.
- Experience managing website content and/or social media channels.
- Experience supporting volunteer engagement or community outreach activities.
Experience and Knowledge (Desirable)
- Experience in a faith-based or international NGO environment.
- Familiarity with Zakat or seasonal campaign periods such as Ramadan.
- Skills in photography, video editing, or visual content development.
- Knowledge of a second language relevant to Blackstone’s work (e.g. Bangla, Arabic, or Swahili).
Skills and Competencies
- Strong writing, editing, and communication skills
- Ability and confidence to write press releases, blog posts, news items, and organisational updates
- Excellent command of English grammar and written structure
- High attention to detail and commitment to brand and content accuracy
- Confident user of digital tools including Mailchimp, Canva, WordPress, and Meta Business Suite
- Working knowledge of Adobe Creative Suite, including:
- Photoshop – for image editing and visual content
- Illustrator – for vector graphics and digital branding assets
- InDesign – for producing brochures, reports, and print layouts
- Premiere Pro or Final Cut Pro – for editing campaign and programme-related videos
- Capable of managing time effectively and coordinating small projects or outputs
- Able to format content for both digital and print-ready use in line with brand guidelines
- Adaptable team player with a proactive and solution-focused approach
- Comfortable working across departments and with external stakeholders including designers, agencies, and global partners
Personal Attributes and Values
- Committed to the mission and values of Blackstone.
- Trustworthy and reliable, especially when handling sensitive content or tasks.
- Open to feedback, learning, and skills development.
- Respectful of diverse audiences and cross-cultural communication needs.
- Maintains a professional approach under pressure and in high-profile contexts.
- Willing to take initiative while following clear direction and supervision.
Working Conditions and Compliance
- UK-based remote/hybrid position with flexible working hours available.
- Some evening or weekend work may be required during campaign periods or events.
- Occasional travel within the UK and overseas.
- IT equipment and digital platforms provided.
- Standard DBS check required.
- All staff are required to comply with Blackstone’s Safeguarding, Equality, and Data Protection Policies.
How to Apply
Please send the following to contact@blackstonecharity.co.uk by 15 September 2025 – Midnight (UK time)
- Your CV (in English)
- A cover letter (maximum 1 page) explaining your interest and suitability for this role
We look forward to receiving your application.
